The detection of physical quantities with precision and reliability is the first condition for the volumetric development and correct weight calculation. Despite having an adequate technical-logistic structure to handle emergency situations, the bulk of the specific assistance activity is managed according to periodic six-monthly or annual preventive checks. The activity will be carried out according to reference standards, programs, controls and well-defined calibrations, documented at the end of the intervention. Moving said that, the maintenance activity is divided into
Scheduled requires an active service contract. The checks can have an annual or higher frequency, based on the specific needs of the plant. Adherence to the scheduled assistance contract allows advantages in economic terms and guarantees access to remote assistance services.
On call does not require any contract but only the request for intervention by the user It will be managed according to the availability of our technicians, in agreement with the customer.
“Open a ticket and we’ll let you know” NO thanks. For customers who have activated the H24 option of the service contract, whatever the cause of the failure, whatever the day the event occurs, a SEGI technician will always reply! This is the difference of mentality and corporate style between the different industrial realities and this is our slogan, always.
